Shipping Policy – ZamZam Collection

Thank you for shopping with ZamZam Collection. We are committed to delivering your orders safely and on time across Pakistan.

Delivery Time

• Orders are usually delivered within 3–7 working days.
• Delivery time may vary depending on your city and courier service availability.

Shipping Charges

• Standard delivery charges apply on all orders unless a free delivery offer is active.
• Free delivery may be available on selected bundles or promotional offers.

Order Processing

• Orders are processed within 24–48 hours after confirmation.
• Orders placed on Sundays or public holidays may be processed on the next working day.

Cash on Delivery (COD)

We offer Cash on Delivery service in most cities across Pakistan.

Order Tracking

Customers may contact us on WhatsApp to get updates regarding their order status and shipment tracking.

Delivery Delays

Delivery may be delayed due to:

• Weather conditions
• Public holidays
• Courier service issues
• High order volume

Incorrect Address

Customers are responsible for providing the correct shipping address and contact number. ZamZam Collection is not responsible for failed deliveries due to incorrect information.

Damaged Parcel

If your parcel arrives damaged, please contact us immediately with pictures/videos for assistance.

Contact Us

For shipping-related questions or support, feel free to contact ZamZam Collection through WhatsApp or our customer support channels.